WHAT WE DO

HIRING IN MARTIN, PALM BEACH, HENDRY AND BROWARD COUNTIES!

Proudly Serving South Florida Since 2015, we off­er only the best to our industry and to our clients. Join our team of professionals who are changing the industry and loving their careers!

We are looking for motivated and thorough individuals to join our team to conduct a non-invasive, visual and mechanical overview of the accessible areas of a residential property, which is designed to identify defects within specific systems and components defined by the Industry Standards. You will collect and document the defects according to the Standards and measurable test results.

The ideal candidate will be very comfortable dealing with customers and writing reports. You must have great attention to detail and strong communication skills and must have a positive attitude at all times.

This is a physically demanding job and will require the inspector to work outside in all elements, move through small spaces, walk on roofs, and get from one location to another quickly/efficiently.

Requirements

• Friendly to all clients, realtors and homeowners.
• Perform the home inspection per Guardian Angel’s protocol.
• Must have strong attention to details.
• Excellent writing and communication skills.
• Operate tools necessary to perform the inspection.
• Must be physically fit to carry a 50 lbs ladder, climb roof, attics and crawl spaces.
• Responsible for all aspects of the inspection routine and prepare detailed reports, including pictures of the condition of the home.
• Abide to a schedule and manage time appropriately.
• Must be punctual at all times and able to follow directions.
• Valid driver’s license and excellent driving record.
• Subject to a background check with a clear criminal record prior to employment.
• Smoking is not allowed on inspection site.

WE OFFER:

• Full Time 

• Health Benefits (Health, Vison, Dental and Short-Term Disability)

• 401K

• Paid Vacation

• Paid Holidays 

Apply Now

OVERALL RESPONSIBILITIES:

We are looking for motivated and thorough individuals to join our team to schedule inspections, manage the company schedule for multiple Inspectors, ensure accuracy of the property inspection details and quality control of customer communication and report delivery. Must have great attention to detail, strong communication skills and must have a positive attitude at all times.The goal is to provide the customer and clients with the best customer service and experience throughout the entire Home Inspection process.This is office type of work and for now, will require the individual to work from home, with occasional office meetings, event organization and planning.

 POSITION DUTIES & RESPONSIBILITIES:

• Scheduling inspectors for daily appointments based on their availability and location.
• Providing administrative functions such as email, invoicing, voice messages and other tasks.
• Follow up and confirmation of all appointments booked through the online scheduler. This also includes follow up on incomplete inspections and/or canceled orders.  Resolution of any issues related to the schedule.
• Message taking and communication for all employees/inspectors.
• Scheduling includes the following inspection types: standard homes, condos, townhomes, multi-families/apt buildings, partial, re-inspections, insurance inspections, etc.
• Detailed orders/information taken for appointments booked.
• Quality Assurance – check over all work orders scheduled that day to ensure mistakes are not overlooked and work orders are completed.

SCHEDULING GOALS:

• Utilize the scheduling software with efficiency to provide the highest quality of customer service to our clients, real estate agents and referring partners.
• Minimize errors in the scheduling program to minimize confusion for inspectors, agents, and clients.
• Provide consistency to customers and agents.
• Provide job quality for inspectors through inspection locations, times, and fees.
• Increase average inspection fee through add-on sales, leveraging sales and scheduling scripts, and limiting discounts.
• Maintain closing ratios of 80% or higher on inspections booked.
• Maintain teamwork atmosphere by each staff member pulling their weight, taking care of individual responsibilities in a timely manner, and assisting with duties for any absent team members.

WE OFFER:

• Full Time

• Health Benefits (Health, Vison, Dental and Short-Term Disability)

• 401K

• Paid Vacation

• Paid Holidays 

Apply Now

OVERALL RESPONSIBILITIES:

Guardian Angel Inspections is recruiting for an Office Supervisor to join our steadily growing company, which is located in Royal Palm Beach, Florida servicing South Florida.

Our expanding company is seeking to hire an Office Supervisor to join our operations team. You will be in charge of attracting and recruiting talented individuals to fulfill all aspects of the home inspection operations, including but not limited to Quality Control, Service Systems and training, as well as Client Coordinator / Administrative role. You will also oversee high-level HR duties to help promote a company culture that encourages high morale and performance. You will guarantee that the home inspection operation remains a smooth and efficient process by monitoring and coaching 5-10 employees and organizing workflows, development and implementation of operational policies and procedures to improve organizational processes, as well as work to improve quality, productivity, efficiency and safety measures. 

Successful candidates will have a 2 to 4-year degree in business management (or a related field) and have prior experience in a supervisorial or management position. A deep understanding of financial management, extensive Real Estate and/or general contracting experience and being bi-lingual are all a plus.

OFFICE SUPERVISOR RESPONSIBILITIES:

General Responsibilities:

• Accomplish operation objectives by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Select, train, assign, schedule, coach, counsel and discipline employees.
• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.
• Help promote a company culture that encourages top performance and high morale.
• Maintain staff by orienting, training and developing personal growth opportunities.
• Contribute operations information and recommendations to strategic plans and reviews; review and monitor schedules, quality and customer-service standards; resolve problems; complete audits; identify trends.
• Oversee staff levels, wages, hours and contract labor to revenues.
• Responsible for review/approval for all operations employees.
• Build alliances and partnerships with other organizations.
• Work closely with the General Manager to set and/or implement policies, procedures and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings.
• Support worker communication with the management team.
• Monitor credit card, ACH and other payables daily to ensure payment process completeness.

Customer Service:

• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Manage task assignments daily, execution and completeness to comply with company guidelines.

Call Center – Office Supervision  

• Oversee the Inspector’s schedules and all complete and incomplete orders.
• Lead generate and lead follow up daily on incoming calls during down time.
• Communicate and support with the call center staff daily.
• Assist with any necessary documentation or requests.
• Monitor calls, payments, signed agreements and closed calls regularly.
• Develop departmental goals and reward program. Report and communicate on a daily basis.
• Manage call queue reports daily.
• Monitor order completeness.
• Control office staff timeliness and break schedule.

Compliance and Quality

• Ensure quality standards and procedures are followed; supports regulatory requirements (audits, CAPA, etc.).
• Support operational policies and updates.
• Identify and address problems and opportunities for the company.
• Ensure quality control processes and verification forms are being followed and forms are being completed accurately. 

Process and Systems 

• Maintain all company processes and systems, including but not limited to phone system and new software. 
• Complete operation plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems.
• Support companywide process and procedures improving efficiency and quality. 
• Monitor and maintain company training. 

 EDUCATION & EXPERIENCE, SKILLS & PROFICIENCIES:

• A minimum of a 2-year degreeor or equivalent is required.
• A minimum of 4 years work experience in service operations or a related/supporting function is required.
• At least 2 years of supervisorial experience in a service operations, project or military setting is required.
• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
• Superior communication and interpersonal skills such as the ability to effectively communicate requirements, needs and changes to both associates and management and the ability to build strong relationships with cross-functional partners. 
• Excellent communication skills.
• Solid understanding of financial management.
• Ability to easily influence and lead others with great personality and respect. 
• Dependable individual with excellent decision-making, critical thinking and problem-solving skills. 
• Proficient on reporting metrics and tracking mechanisms, with MS Office (Excel, Word, PowerPoint).
• Adaptable and able to implement change effectively.

WE OFFER:

• Full Time / In Office
• Health Benefits (Health, Vison, Dental and Short-Term Disability)
• 401K
• Paid Vacation
• Paid Holidays 

Guardian Angel Inspections is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Apply Now

OVERALL RESPONSIBILITIES:

Guardian Angel Inspections is recruiting for a Business Development Representative to join our steadily growing company, which is located in Royal Palm Beach, Florida.

Our expanding company is seeking to hire an energetic Business Development Representative to help drive our sales and grow the business. You will attract new Real Estate Agents and build solid relationships with them while maintaining existing relationships. Other duties will include market research, prospecting, developing business strategies and marketing campaigns, and identifying new business opportunities. You will work closely with the Operations and Service division and report to the Growth Manager.

The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company’s reputation, and look for new and creative ways to market our services. A background in sales or marketing is strongly required.

BUSINESS DEVELOPMENT REPRESENTATIVERESPONSIBILITIES:

General Responsibilities:

• Willing to familiarize yourself with the company’s vision AND mission, seeking to accomplish set goals and objectives.
• Building relationships with Real Estate Agents and Brokers.
• Assist the Growth Manager with ongoing business development and operations.
• Familiarize yourself with inspection routine and services provided to our clients.
• Maintain a stock of promotional material.
• Create a sales script for different opportunities.
• Gathering and maintaining client information in the ISN/CRM database.
• Work closely with staff across departments to implement growth strategies.
• Develop and implement sales strategies, client service and retention plans, and analyze sales data to update marketing strategies while maintaining a high level of communication with the supervisor.
• Assist with drafting business plans, marketing campaigns, presentations, reference material, and other documents, as required.
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

EDUCATION & EXPERIENCE, SKILLS & PROFICIENCIES:

• Bachelor’s Degree in Business Management, Marketing, Economics, Statistics, Sociology or related field is preferred.
• 1 – 2 years relevant work experience in business development or similar field required (Real Estate Industry Experience is a Plus).
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Strong organization and project management skills.
• Friendly and personable demeanor.
• Ability to easily influence and lead others with great personality and respect.
• Dependable individual with excellent decision-making, critical thinking and problem-solving skills.
• Proficient on reporting metrics and tracking mechanisms, with MS Office (Excel, Word, PowerPoint).
• Adaptable and able to implement change effectively.
• MUST have a reliable and efficient means of transportation.

WE OFFER:

• Full Time 

• Health Benefits (Health, Vison, Dental and Short-Term Disability)

• 401K

• Paid Vacation

• Paid Holidays 

Apply Now

Guardian Angel Inspections is recruiting for an HR representative to join our steadily growing home inspection company, located in Royal Palm Beach, Florida. We are one of the largest and most broadly based home inspection companies in South Florida. We’re making a positive impact on one of the most important purchases of people’s lives, every day. At Guardian Angel Inspections, we use technology and the power of collaboration to help protect the most important and most expensive purchases of people’s lives, from providing stellar customer service while scheduling the inspection, performing a thorough inspection and timely reports to teaming up with a warranty company, RWS (Residential Warranty Services), to help protect unforeseen issues that may arise well after the inspection, which is 100% free to clients. Guardian Angel thrives on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion and proud to be an equal

opportunity employer.

OVERALL RESPONSIBILITIES:

The HR representative is responsible for the creation and deployment of the portfolio of HR work, in support of business goals, HR strategies and promoting a company culture that encourages high morale and performance. This role delivers the HR agenda and ensures resource alignment to execute business goals, talent placement, meeting business demands and complete business integration across all departments. The HR representative will be in charge of attracting and recruiting talented individuals to fulfill all aspects of the home inspection. This HR representative will actively support their business partners through Coaching, Talent management, Organizational Design and Business Collaboration as required. Key Responsibilities Include:

BUSINESS INTIMACY AND ACUITY:

• Create and deploy the HR scorecard aligned with HR, business, and services strategies, and ensure integration of HR priorities into business plans.
• Evaluate appropriate business, financials, and insights across multiple functional groups to inform HR solutions (e.g., track performance, diagnose capability gaps).
• Develop a trusted partnership or coaching relationship with a leader either internally (e.g. business leader) or externally (e.g. non-profit leader) that enhances the leader’s impact, helping feed into our company culture.

BUILDING ORGANIZATIONAL CAPABILITY:

• Identify critical business capability needs and partner with business leaders to develop and execute appropriate strategies to strengthen the organization.
• Partner with a business or HR leader to recommend a strategy that anticipates and addresses future changes in business conditions.
• Find innovative ways to use existing solutions and acquire resources to meet business needs.

DRIVING TALENT AGENDA:

• Develop talent strategy in partnership with local trade schools to grow and advance diverse talent pools.
• Create and maintain training curriculum across all company divisions.

QUALIFICATIONS:

• 5+ years professional experience required; minimum of 2 years of HR or HR related experience preferred.
• People management experience preferred.
• Must be an enthusiastic teammate with a proven commitment to build a positive work environment required.
• Experience in managing, planning and implementing projects and business support initiatives is required.
• Relationship management, coaching and collaboration skills required.
• Influence, shaping solutions, negotiation and partnership skills are required.
• Experience using data to influence senior business leaders required
• Must embody strong interpersonal, consultative and facilitation skills required.
• Ability to understand and integrate internal and external business drivers and financial metrics to drive talent outcomes for the business is required.
• Experience with innovative change efforts, including developing and implementing detailed change management plans is required.
• Strong MS office and related talent management technology tools skills are required.
• Experience supporting multiple business functions and working in various industries, preferably within large, complex organizations is preferred.
• Experience of driving strategic change to meet changing business needs and exploring new business models is required.
• This position will initially be working from home and in the near future will be based out of a Royal Palm Beach, FL office.

WE OFFER:

• Full Time / In Office

• Health Benefits (Health, Vison, Dental and Short-Term Disability)

• 401K

• Paid Vacation

• Paid Holidays 

Guardian Angel Inspections is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Apply Now

HIRING EXPERIENCED RESIDENTIAL PLUMBERS

HIRING IN MARTIN, PALM BEACH, HENDRY AND BROWARD COUNTIES!

Proudly Serving South Florida Since 2015, we offer only the best to our industry and to our clients. Join our team of professionals who are changing the industry and loving their careers!

We are looking for rock solid Residential Service Plumbers with a minimum of 5 years of experience to join our team to conduct sewer scope inspections to examine the sewer lines of residential properties.

The ideal candidate will be very comfortable dealing with customers and writing reports with videos and pictures. You must have great attention to detail and strong communication skills and must have a positive attitude at all times.

This is a physically demanding job and will require the plumber to work outside in all elements, walk on roofs, and get from one location to another quickly/efficiently.

REQUIREMENTS

• Friendly to all clients, realtors and homeowners.
• Perform the sewer scope per Guardian Angel’s protocol.
• Must have strong attention to details.
• Excellent writing and communication skills.
• Operate tools necessary to perform the inspection.
• Must be physically fit to carry a 50 lbs ladder, climb roof and access crawl spaces.
• Responsible for all aspects of sewer scope inspection routines and prepare detailed reports, including pictures and videos.
• Abide to a schedule and manage time appropriately.
• Must be punctual at all times and able to follow directions.
• Valid driver’s license and excellent driving record
• Subject to a background check with a clear criminal record prior to employment.
• Smoking is not allowed on job sites.

EXPERIENCE

• Relevant 5 years (required) 

WE OFFER:

• Full Time / In Office

• Health Benefits (Health, Vison, Dental and Short-Term Disability)

• 401K

• Paid Vacation

• Paid Holidays 

Apply Now